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Avenue Primary School

Where learning springs to life


Avenue Primary School is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment.  We ensure that consistent, effective safeguarding procedures are in place to support families, children and staff at school.  We follow the procedures set out in our Safeguarding and Child Protection policy and guidelines.

Designated Safeguarding Lead & Safeguarding Deputies

Our Business Manager, Mrs B Hughes is also a Deputy DSL. 

If you have any concerns and/or wish to discuss any of these subjects further, then please speak to one of the team.




Email Mrs Louise Underwood (Head teacher) directly at


Email: Mrs Jenny Goddard (Deputy Head Teacher/Lead DSL) at 

Operation Encompass 


All Leicester Schools are part of a safeguarding initiative, which aims to improve outcomes for children and families affected by domestic violence and abuse.


The initiative, ‘Operation Encompass’, is run in partnership with Leicester City Council and Leicestershire Police and has been designed to provide early reporting to schools of any domestic abuse incidents that might have an impact on a child at their school. 


Operation Encompass ensures there is a simple phone call or email notification, to a trained member of school staff, before a child arrives in school. The call or notification is triggered by police recently attending the child’s home or being involved in a domestic abuse incident, that the child has experienced.


We will use the information to ensure the school is able to provide appropriate support to our pupils. The information will remain CONFIDENTIAL and will only be shared on a strictly need-to-know basis, for example with the class teacher.


This has been introduced because domestic abuse in a household can have a big impact on children, even if they do not see what is happening.


If you would like to speak to someone in confidence about domestic abuse, call the Leicester, Leicestershire& Rutland Domestic Abuse Helpline on 0800 802 0028 or visit


We look to offer the best support possible for our pupils and believe that this scheme is beneficial and supportive for all those involved. 

Useful Telephone Numbers


Leicestershire Police                                                                        999 / 0116 2222222


Duty & Advice (Children's Social Care, Leicester City Council       0116 454 1004


Children's Safeguarding Unit, Leicester City Council                     0116 454 2440


Local Authority Designated Officer   (LADO)                                  0116 454 2440


Safeguarding in Education, Leicester City Council                         0116 454 2440


Leicester Safeguarding Children's Board (LSCB)                           0116 454 6520 


SAFE Domestic Violence Support                                                   0300 1230918


Forced Marriage Unit                                                                       020 7008 0151


Female Genital Mutilation Helpline                                                 0800 028 3550


NSPCC Whistleblowing Advice Line                                               0800 800 5000

(open 24 hours a day, all year round)


Childline                                                                                           0800 1111


Operation Encompass                                                           click here for more information

Who can I report concerns to about a child or young person?

Useful Links


If you would like further information about keeping your child safe, the National Society for the Prevention of Cruelty to Children (NSPCC) has lots of advice and guidance.


NSPCC - Preventing Abuse

Online Safety


Safer Internet Day - Tuesday 7th February 2023


Below is a picture of the Safer Internet Day leaflet for parents and carers. A PDF of it is available to download underneath, which contains hyperlinks to the further support. The arrows show where the hyperlinks are on the downloadable leaflet. 



In order to support parents with online safety and to safeguard our children, we send out guides from the National Online Safety every month on different areas of online safety, such as gaming and social media. 


These guides are updated regularly and can be found at:

The NSPCC also has some very useful information for parents and carers about how to protect your child when they are online. 


This information can be found at:

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